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  • Writer's pictureEligibilityOneᵀᴹ

EligibilityOne’s Infrastructure Achieves SOC 2 Type 2 Certification

We are thrilled to announce that our parent company, HealthWare Systems, has successfully achieved the SOC 2 Type 2 certification, underscoring our unwavering commitment to maintaining the highest standards of data security and privacy for our clients. This significant milestone is a testament to our dedication to being a trusted partner in the healthcare industry, providing secure and reliable services that our customers can depend on.

Unyielding Commitment to Security

In the fast-evolving digital world, the security of sensitive information has become more crucial than ever before. At EligibilityOne, we understand the paramount importance of safeguarding our clients’ data, particularly in the healthcare sector where the stakes are incredibly high. Achieving the SOC 2 Type 2 certification is a clear indication of our commitment to implementing and upholding stringent security measures to protect the integrity, confidentiality, and availability of our clients’ information.

The SOC 2 Type 2 certification is governed by the American Institute of CPAs (AICPA) and is specifically designed for service providers storing customer data in the cloud. It requires companies to follow strict information security policies and procedures and mandates comprehensive, periodic auditing of these practices. Unlike the SOC 2 Type 1 certification, which assesses the design of security processes at a specific point in time, the SOC 2 Type 2 certification evaluates the operational effectiveness of these controls over a sustained period, ensuring consistent compliance and reliability.

Building a Foundation of Trust

At EligibilityOne, we pride ourselves on being more than just a vendor; we are a trusted partner to our clients. The SOC 2 Type 2 certification is an integral part of building and reinforcing this trust. By voluntarily subjecting our systems and processes to rigorous third-party audits, we are demonstrating our transparency and accountability, providing our clients with the assurance that their data is in safe hands.

This certification serves as a robust validation of our security practices, showcasing our dedication to maintaining a secure and resilient operating environment. It also simplifies the vendor assessment process for our clients, providing them with a reliable benchmark of our security posture. In doing so, we are not just meeting industry standards—we are exceeding them, setting a new benchmark for security excellence in the healthcare sector.

A Continuous Journey Toward Excellence

Achieving the SOC 2 Type 2 certification is not the end of our journey; it is a significant milestone in our ongoing commitment to security and excellence. At EligibilityOne, we view this certification as a catalyst for continuous improvement. We are dedicated to regularly reviewing and enhancing our security practices, staying ahead of emerging threats, and ensuring that our clients’ data is protected with the most advanced and robust security measures available.

We understand that in the healthcare industry, trust is earned through consistent and reliable performance. The SOC 2 Type 2 certification is a clear demonstration of our ability to deliver on our promises, providing secure, dependable solutions that our clients can trust. It is a reflection of our commitment to excellence, our dedication to security, and our unwavering commitment to being a trusted partner in the healthcare industry.

In achieving the SOC 2 Type 2 certification HealthWare Systems, our parent company, has solidified its position as a leader in secure healthcare solutions. We are immensely proud of this achievement, but more importantly, we are proud of what it represents: our dedication to security, our commitment to our clients, and our ongoing journey toward excellence. We look forward to continuing to serve our clients with the highest standards of security and reliability, building on this foundation of trust for years to come.

For more information on EligibilityOne’s secure technology solutions, visit where you can find more details about the organization’s extensive security measures on the FAQ page.

About EligibilityOne:

EligibilityOne is a service solution specializing in third-party eligibility, designed to manage your self-pay population and reduce uncompensated care. We utilize real-time coverage discovery and verification, our comprehensive screening tool (AdvocatorAI), and expanded onsite coverage hours. We also offer complex claims support, disability specialists, credentialing solutions, and out-of-state Medicaid services through our experienced offsite business offices. Our complementary goals of promoting patient advocacy and improving your revenue cycle go hand-in-hand as we strive to create a healthier financial environment for your entire community.

EligibilityOne: Impacting Communities, One Patient at a Time.


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